Refund and Returns Policy

• Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
• To initiate a return, please contact us at pnmnricemills@gmail.com within 7 days of receiving your order.
• Returned products must be in original packaging and unused condition.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days to your original payment method.

Due to the nature of food products, we cannot accept returns for opened or partially used rice bags.